Invezza Privacy Policy

We collect information you voluntarily provide when you:

• Complete a contact or inquiry form on our Site
• Request a service proposal, demo, or consultation
• Apply for a career opportunity with Invezza
• Subscribe to our newsletter or Invezza Insights
• Engage with us via email, phone, or chat

This may include your name, email address, phone number, company name, job title, and any message content you provide.

When you visit our Site, we automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type, version, and language settings
• Device type, operating system, and screen resolution
• Pages viewed, time spent on each page, and navigation paths
• Referring and exit URLs, search terms used to find our Site
• Date, time, and duration of your visit

This may include your name, email address, phone number, company name, job title, and any message content you provide.

We may receive information about you from third-party sources such as business partners, analytics providers, social media platforms (when you interact with our social profiles), and publicly available sources.

We may combine this information with other data we collect to improve our services and communications.

In the course of providing B2B services, we collect and process professional contact information including business email addresses, company details, professional roles, and related information to facilitate our client engagements and service delivery.

Invezza uses the information we collect for the following purposes:

• Respond to inquiries, provide requested information, and fulfil service agreements
• Deliver and manage our technology solutions and project work
• Communicate about project status, updates, and deliverables
• Process applications from prospective employees or partners

• Operate, maintain, and improve our Site and service offerings
• Analyse usage trends and optimise user experience
• Conduct market research and gather feedback
• Develop new products, services, and features

• Send newsletters, case studies, and thought-leadership content (with consent)
• Inform you about services, events, webinars, and industry updates
• Conduct targeted advertising campaigns on digital platforms

• Comply with applicable legal obligations and regulatory requirements
• Enforce our Terms of Use and other agreements
• Detect, prevent, and respond to fraud, security incidents, or abuse
• Protect the rights, property, and safety of Invezza, our clients, and others

Invezza does not sell your personal information. We may share information in the following limited circumstances:

We engage trusted third-party service providers to assist in operating our business, including cloud hosting, analytics, email delivery, CRM, payment processing, and recruitment platforms. These providers are contractually obligated to use your information only as directed by us and to maintain appropriate security standards.

With your knowledge and in the context of service delivery, we may share relevant project information with technology partners, subcontractors, or platform vendors necessary to complete agreed work.

We may disclose information when required by law, court order, or government authority, or when we believe disclosure is necessary to (i) comply with legal obligations; (ii) protect the rights or safety of any person; or (iii) investigate potential violations of our policies.

In the event of a merger, acquisition, reorganisation, or sale of assets, personal information may be transferred to the acquiring entity, subject to this Policy or an equivalent privacy standard.

We may share aggregated or de-identified data that cannot reasonably be used to identify you with partners, for research purposes, or in public reports about our industry.

Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyse traffic, and support our marketing activities.

• Essential Cookies: Required for core Site functionality such as page navigation and form submissions.
• Analytics Cookies: Help us understand how visitors interact with our Site (e.g., Google Analytics).
• Preference Cookies: Remember your settings and preferences across visits.
• Marketing Cookies: Used to deliver relevant advertisements and track campaign performance.

You can control cookies through your browser settings. Most browsers allow you to refuse new cookies, delete existing cookies, or alert you when cookies are set. Disabling certain cookies may affect your experience on our Site. You can also opt out of analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, contractual, audit, or reporting requirements. Specifically:

• Client and project records: Retained for a minimum of 7 years following project completion for legal and accounting purposes.
• Prospect and marketing data: Retained for up to 3 years from last engagement, or until you opt out.
• Job applications: Retained for 12 months following the close of a recruitment process, unless you consent to longer retention.
• Website analytics data: Retained for up to 26 months in anonymised form.

When personal information is no longer required, we securely delete or anonymise it in accordance with our data disposal procedures.

We implement industry-standard technical, administrative, and physical security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our security practices include:

• Encryption of data in transit using TLS/SSL protocols
• Encrypted storage for sensitive data at rest
• Role-based access controls and multi-factor authentication
• Regular security audits, vulnerability assessments, and penetration testing
• Employee training on data privacy and information security practices
• Incident response procedures to handle potential data breaches promptly

While we take significant steps to protect your information, no method of transmission over the internet or electronic storage is completely secure. We encourage you to use strong, unique passwords and to notify us immediately if you suspect any unauthorised use of your account or information.

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to Access: Request a copy of the personal information we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal information where no legitimate basis for retention exists.
• Right to Restrict Processing: Request that we limit how we use your data in certain circumstances.
• Right to Data Portability: Receive your data in a structured, machine-readable format.
• Right to Object: Object to processing based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: Withdraw any consent given at any time without affecting prior lawful processing.

To exercise any of these rights, please contact us using the details in Section XII. We will respond to all verified requests within 30 days. We may need to verify your identity before processing your request.

Our Site may contain links to third-party websites, platforms, or services that are not operated by Invezza. These may include technology partner sites, case study platforms, social media networks, and industry publications. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of any third-party sites you visit. The inclusion of a link on our Site does not imply endorsement of that site’s privacy practices.

Our Site and services are intended for business professionals and are not directed at children under the age of 18. We do not knowingly collect or process personal information from individuals under 18 years of age. If we become aware that we have inadvertently collected information from a person under 18, we will promptly delete such information. If you believe we may have collected information from a minor, please contact us immediately at the details provided in Section XII.

Invezza reserves the right to update this Privacy Policy periodically to reflect changes in our practices, services, legal requirements, or regulatory environment. When we make material changes, we will:

• Update the ‘Effective Date’ at the top of this Policy
• Post a notice on our Site homepage for at least 30 days
• Send an email notification to subscribers where feasible

Your continued use of our Site or services after any update constitutes your acceptance of the revised Policy. We encourage you to review this Policy regularly.

For questions, concerns, or requests related to this Privacy Policy or your personal information, please contact our Privacy Team: